Comparison-on the right side are the shoes customer asked me to make, on the left side are the shoes I've made
This was a custom order, Abigail said it took too long to receive the shoes, but there were no delays in delivery. She ordered the shoes on the 8th of September and I shipped them on the 15th as we agreed before the shoes were bought, the shoes arrived on the 28th of September which means it took 13 days. It is stated on my page that the delivery can take anywhere between 7-14 days, besides that, I also told her the same thing in the private message. She sent me the same picture I've sent her upon finishing the shoes, almost 2 weeks after I sent the item saying the color is not the one she requested, I couldn't find any message from her saying she wanted some specific color (no standardized color code or anything similar), she only said "Hey love are you able to make the shoes I sent you in the picture above. The white and gold ones?" I tried as much as I could to make them as similar as possible to the picture she has sent me and I told her "they will look very similar". I would've corrected the color or shoes if she had responded to the picture I've sent her before I shipped the item, but the problem is that there was no feedback on the picture, she only complained on picture I've sent her almost two weeks after the item was shipped. I hope at least some of the people share the same opinion as me on this case because from my point of view the 1 star review Í've got and false information stated in the review was just a mean attempt to degrade my efforts without showing a grain of respect.
|